We help organisations achieve transformational change and produce significant efficiency savings. We do this by visioning, defining, planning and delivering effective change management and technology programmes, backed by compelling research to evidence the case for change. - Chief Executives and Directors looking for external support in transforming their organisation, in developing a Partnership, or in creating a Shared Service - Partnerships looking for Programme/Project managers who understand how to bring organisations together - Staff responsible for Change Management or ICT, who really want to make a difference to their organisation - Customer services managers who are looking at benchmarking their operation, or who want to develop their staff through top-class training and coaching programmes - Programme or Project Managers looking for assistance with designing and building a new reception, contact centre or one-stop shop - IT Managers requiring independent web site, security, architecture, or organisational reviews