Our mission is to help Experiential Enterprises grow, create delight and build profit. Designing and improving Customer Experience (CX) is our passion, but we are real-world business consultants who understand that it all needs to add up to sales and profit. Our absolute favorite activity is enhancing "salesflow" with a holistic approach that considers your design, your processes, and your people. We have a knack for communicating with, educating and motivating front-line teams because we've led and managed workforces in the "relationship" professions. We began in the spa and beauty sector, and now work with companies in health and wellness, hospitality and retail. We use the tools of ideation, consulting, live training and online learning to get our clients the results they need. We engage with entrepreneurs starting new companies as well as organizations aiming for the next level.