“We help companies improve organizational collaboration and communication to facilitate growth, transform their business, and build stronger customer relationships.” -Kevin B. O’Brien CEO and Founder A History of Innovation and Growth Founded in 1974, OBRIEN is an acknowledged expert in innovative end-to-end solutions and services. OBRIEN provides our clients with competitive advantages through controlled operating costs and improved time to market and delivery of mission-critical policyholder communications. OBRIEN has a proven track record in helping clients achieve success in the digital economy by delivering customized strategies, solutions and services through superior execution on a sustained and timely basis with a quick ROI. By utilizing a unique combination of people, strategies and technologies we improve the way you do business. Our unique offering, PEMS™ (Policyholder Engagement Management System) provides insurance carriers with the opportunity to improve control over policyholder communications, mitigate regulatory risk, gain operational efficiency, increase effectiveness of the policyholder experience and control costs. PEMS™ empowers business users to take control of the communication process, provides real-time auditing of of the process and seamlessly supports policyholder demand via print, email, web, mobile devices and social media. Additionally, mobile data capture and esignature engagement strategies help to reduce back office costs and speed on-boarding of new policyholders and changes to existing policyholder information.