As a Senior Aged Care Executive with more than 15 years’ experience providing strategic direction, training and support in the aged care sector, Kim Hunt - Director of HBMA specialises in combining her industry expertise with highly effective sales and marketing techniques to increase occupancy rates and RAD's. This includes coaching, mentoring and supporting management, sales teams and other employees to secure new business, improve the customer experience and create a competitive point of difference. At the same time, Kim has successfully dealt with various challenges associated with an industry downturn as a result of the government’s Home Care packages and negative public relations. Delivering first class service and support as well as building, nurturing and leveraging strong relationships with key internal and external stakeholders has also played a key role in her success retaining clients and securing new business. Kim also has a sound financial and budgeting skill set with extensive knowledge and experience in the Aged Care Funding Models and a commitment to ensure all processes and work practices comply with industry standards, including the Aged Care Act 1997.