Travellers Aid aims to make every day travel possible for all people. It exists to provide support, advice and assistance to the travelling public with special requirements, and to those in emergency situations. Mission The Travellers Aid mission is to assist travellers at the point of need, and to ensure that travellers reach their destination safely and confidently. Company Overview The Travellers Aid vision is to give travellers in need easy access to services which are relevant, appropriate and dignified. Travellers Aid is governed by and believes in displaying values of compassion, integrity, and fairness at all times to clients and service users, as well as amongst staff and volunteers. Description Travellers Aid is a not for profit organisation, and receives invaluable support from government agencies, philanthropic trusts, corporate sponsors, bequests and general tax deductible donations. Travellers Aid is operated by a team of professional, cheerful staff and volunteers. General Information Travellers Aid operates out of Flinders Street and Southern Cross Stations, and Level 3, 225 Bourke Street, Melbourne.