The team at Words that Count are advisors, independent consultants, and programme managers for organisations in the non-profit and corporate social investment arenas. A few years ago, a chance conversation sparked the idea of taking our unique combination of the knowledge and skills learned in the NGO sector and our combined experience in corporate social investment to offer a new suite of services. This ranges from the development of CSI strategy to the measurement of impact – along with an outsourced implementation process. I believe the secret to our success is the commitment we share to both NGOs and grantmakers – working to achieve impact in the development sector to realise the ideal of a better world.