The District of Timiskaming Social Services Administration Board (DTSSAB) works towards its vision of supporting individuals in need throughout our communities by delivering programs and services through effective use of available resources, in the best interest of our clients/patients. Our services include, but are not limited to; • Employment and financial assistance (Ontario Works) • Affordable housing and homelessness prevention strategies (Social Housing) • Administration of childcare services and early-learning programs (Children’s Services) • Provision of land ambulance emergency medical services (EMS). The DTSSAB is committed to serving and treating our clients, patients, and staff through actions and values based on integrity: acting with honest and trustworthy intentions while being accountable for our actions, and respect: treating people with courtesy, fairness and being empathetic to life’s circumstances. The DTSSAB is dedicated to delivering quality service. Our clients can expect: • To receive client-focused service that is delivered in a fair, impartial manner and that also supports the legislated standards, guidelines, directives and policies of the programs we deliver • To be treated with dignity and respect • To receive professional, prompt and polite service • To be provided with complete and up-to-date information in a timely manner to assist in making informed decisions • To have their privacy and confidentiality respected • To be assisted by staff who will work with them to provide service(s) based on individual need(s) We are governed by a board of nine officials representing 23 municipalities and two unorganized townships within the District of Timiskaming. The jurisdiction of the DTSSAB covers 13,000 square kilometres and serves approximately 33,000 individuals. DTSSAB offices are located in Kirkland Lake and Temiskaming Shores, and EMS bases are found in Kirkland Lake, Englehart and Temiskaming Shores.