3D-Side is a medical technology company, spin-off of the UCL University, which took up the challenge to link surgeons to 3D technology! Thanks to 3D software, additive manufacturing and strong knowledge of the surgical field, 3D-Side set up a complete ISO13485 workflow to plan complex interventions and provide surgeons with cranial implants or advanced solutions for bone surgery. After years of industrialization and with the aim of being efficient, improve traceability and get high satisfaction from customers, 3D-Side developed Customize, a web-based Software as a Service solution (SaaS) consisting of 3 modules: • A communication tool to interact easily with surgeons • A design program to create custom-made instruments or implants • A production management interface to supervise the just-in-time manufacturing. 3D-Side’s products have already proven the platform efficiency by making their processes much more efficient, holding out the same promise for the working practices of other manufacturers. Using Customize will enable them to efficiently commercialize custom-made medical devices, while also allowing surgeons to easily send medical images, visualize the 3D surgical planning and supervise the engineering work through a secured channel, with as main objective to have everything ready for the surgery.