Videoservices is a specialized telepresence company with main offices in Palma de Mallorca and advanced technical resources in Spain and Latam to cover Iberia, EMEA and the Americas. Videoservices has been present in the videoconferencing industry ever since 2001 getting involved in large telepresence infrastructure and endpoints project consultancy. Focusing on filling the gap between vendors and users, the company has developed specific and valuable skills in knowledge management so as to provide customers and partners with the best videoconferencing training services. Videoservices technical instructors leverage practical project experience when delivering training courses to customers and partners making them highly relevant when facing "real-world" telepresence implementation scenarios. Our team provides comprehensive training of individuals and partners willing to achieve full understanding and an "in-depth" view of the videoconferencing technologies using state-of-the-art labs to demonstrate hardware and software functionality. Working together with Cisco in the areas of video consulting and implementation projects since 2004, Videoservices has also been a learning partner in Spain and selected European training centers since 2008 responsible for the efficient delivery of the official technical telepresence training curriculum.