ISN – Innovation Service Network is the leading network of experts for innovation- and knowledge management services in Austria and Slovenia with partners from universities, colleges of higher education, competence centres and other service enterprises. ISN stands for applied innovation- and knowledge management services and holds a rich track record of project experience in methodological idea creation, implementation of product and service innovations and professional knowledge management. ISN is the first Austrian agency covering service design projects. We accompany our customers during the development of new products and services and help them to establish strategies and procedures for a successful market introduction.