Cirrus Marketing Intelligence is a nationwide customer experience management company based in Calabasas, CA, specializing in mystery shopping, competitor market research, satisfaction surveys, and other business intelligence services. Since 1993, we’ve reported on more than 1.5 million experiences from over 100,000 shoppers for companies of all sizes — from national firms like IKEA and Toyota to local companies and startups. They keep returning because we help them grow, enhance their service, protect their images, and fine-tune their workforces.