For years I've wanted to share some of the best practices my teams and I have come to depend on to build and scale high-performing PS organizations. With PS EXEC I finally have the forum to do just that and I frame these best practices in what I call The Professional Services Ecosystem™. The four key components of The Professional Services Ecosystem™ are: The Client The Triumvirate (People, Process, Tools) The Data Repository The Continuous Improvement Culture This holistic framework creates a professional service operating environment that delivers world-class NPS, as well as industry leading revenue growth.