Temkin Group is a leading customer experience research and consulting firm with one simple goal for its clients: increase customer loyalty by becoming more customer‐centric. The company combines customer experience thought leadership with a deep understanding of the dynamics of large organizations to help senior executives accelerate their results. We’ve accelerated the customer experience efforts at many large organizations. Our expertise allows us to help organizations deploy leading-edge practices and avoid may of the pitfalls along the way. We can help align your executive team, create customer experience transformation plans, infuse the voice of the customer across your organization, and retool your corporate culture.