PremierConnect is a provider of best-in-class Call Center Services for Luxury Automotive Dealers. We provide integrated solutions that support your business by improving your client satisfaction, increasing sales and employee productivity. We tailor our services to your dealerships specific needs and provide your dealership with proven call-center services that will significantly improve all aspects of your customer communication channel. Our services offers you the necessary tools that allows your dealership to focus on client satisfaction and driving sales while we manage your inbound appointments, overflow calls and follow up calls. Our executive team is well versed in the Luxury Automotive Industry possessing a combined experience of over 150 (+) years of both retail and corporate knowledge with the Mercedes-Benz product line. Our client philosophy is centered on the belief that Luxury Brand Clients deserve and expect an exceptional client experience in both service and sales. We believe in providing your clients with the highest quality service and recognize that a “Premium Experience” is essential in achieving top customer satisfaction scores and establishing strong client retention.