Based on the Wirral peninsula, Felix Maldo Ltd has been providing IT Service Management consultancy and training service for 10 years. Managing Director Mark Flynn has over 26 years of IT Service Management experience.We provide bespoke training and awareness events and consultancy covering areas such as : IT Service Management IT Asset Management Service Catalogue Service Desk Software Asset Management Champions for Change Professional writing skills These events are developed and delivered by Mark Flynn based on your specific requirements. They are crafted from his extensive practical experience and insight as well as expert best practice knowledge and understanding backed up by relevant professional qualifications.