PROTEL has more than 15 years of industry knowledge and expertise. We are positioning ourselves as the leading provider of business solutions to Banks, Financial Institutions and Contact Centers in the Asia Pacific Region with offices in Hong Kong, Frankfurt, Beijing, Guangzhou, Shanghai and Thailand Committed to delivering innovation, PROTEL collaborates with its clients to help them become high-performance businesses. With deep industry and business process expertise, broad global resources and a proven track record, PROTEL can mobilize the right people, skills, and technologies to help clients improve their performance. Using our industry and business-process knowledge, and our insight into, and access to existing and emerging technologies, we identify new business and technology trends help us to formulate and implement solutions for clients under demanding time constraints. While doing so PROTEL leverages its strong relationship with its partners, which includes Adobe, Avaya, Genesys, IBM, Nice Systems, and Oracle.