Optima provides the 1st Virtual Office in credentialing and licensing for all health care constituents - providers, health plans, and hospitals. OPTIMA’s credentialers actively manage the credentialing process in coordination with the document processing team based on OPTIMA’s proprietary Virtual Office. The Company provides a robust reporting package that measures employee performance through an RVU-based productivity model for each of our clients in all aspects of our processes. The data repository center is secured in an off-site colocation facility with redundant back up, while providing 24/7 web based access for all clients to review and manage their documents, files, and reports.