Owned by Jeff Willis with over 25 years background with AT&T/Lucent/Avaya. We have many companies that we support across the US, Canada and Central America. We are an enterprise certified Avaya Business Partner and support everything from Merlins, up to IP Offices and Avaya Aura Communication Manager our primary focus. We design VoIP systems, Cloud and Call Centers. We also provide full turn-key installation of new systems, upgrade of current systems, and full service maintenance contracts. We have a level of support technicians that specialize in each of the differenet systems. For more information, email Jeff Willis at JWillis@Direct-Connections.net or by phone at (901)921-5583.