The Dutch Independent Post and Telecommunications Authority (OPTA), The Netherlands Competition Authority (NMa) and the Netherlands Consumer Authority (CA) and joined forces on april 1st 2013, creating a new regulator: the Netherlands Authority for Consumers and Markets (ACM), www.acm.nl. The Netherlands Authority for Consumers and Markets is an independent authority that creates opportunities and options for businesses and consumers alike. Consumers may contact the ACM for free information and advice. For example, you may run into problems with a company. You can report your problems to consumer information desk ConsuWijzer . ConsuWijzer will advise you on how you can solve those problems. Based on that advice, you will know what your rights are, and how you can exercise them. If it turns out that, based on your complaint, the company in question has violated the law, we can step in and take action. For more information visit www.acm.nl/en/ or https://www.linkedin.com/company/acm---autoriteit-consument-&-markt