Improving efficiency and performance in the ED Philips Blue Jay Consulting delivers strategic guidance and hands-on implementation support focused on emergency department process redesign and daily performance management. Our team of nationally recognized ED leaders help hospitals and healthcare systems achieve meaningful and sustainable improvements in clinical excellence, operational efficiency, care delivery, and financial performance. Our average emergency room program results*: • 63% improvement in arrival-to-triage waiting time • 48% improvement in arrival-to-room waiting time • 39% improvement in arrival-to-provider waiting time • 61% improvement in left without being seen (LWBS) rate • 17% improvement in overall ED length of stay (LOS) * Based on 31 non-teaching hospitals as measured in the 6 week period immediately prior to the conclusion of a performance improvement project compared to an average of the hospitals’ baseline measurements for the prior year. Results are not predictive of results in other cases. Results may vary.