A small IT cons-co that has values…once we called this: “Mission statement” Build value for the customer •Sustainable objectives •Use SWOT analysis (Strengths, Weaknesses, Opportunities, and Threats) to create opportunities and elide weaknesses •“We can do it” attitude reinforced by “We should do it” •Proven, industry-standard methods and approaches (TOGAF, Prince2, COBIT) Objectives drive our execution (not vice-versa) •Leverage partnerships, avoid falling in skills trap •Vendors agnostic: choose best of the breed for the task •Requirements are made to be re-written; we know that, we are flexible about it If you don’t need us, it’s an achievement! •Avoid locking the customer in expertise black-holes •Guarantee the knowledge transfer, from the very first moment •We love to see smiling faces...