At INFORM, more than 950 software engineers, data analysts and consultants serve more than 1,000 customers worldwide from container terminals, commercial airports, financial services providers, manufacturing companies and wholesalers to warehousing and handling centers as well as transport companies. Digital Decision Making upgrades corporate IT with Artificial Intelligence (AI) and Operations Research (OR), providing enterprises with a unique competitive advantage. Success factors include: Hybrid AI: INFORM technology integrates OR and AI, including Fuzzy Logic and Machine Learning. Leveraging computer algorithms with human expertise yields results significantly superior to both, traditional management and purely data driven algorithms. Agile Optimization: Digital Decision Making empowers a new management strategy based on smart, rapid, and interactive decision making. Agile Optimization is particularly valuable where complex operations face many ad-hoc changes, volatility, disruptions, unpredictability, and time pressure. Data Analytics: Advanced analytics software tools enable the integration of data from multiple and diverse sources, improve data quality, visualize data, and reveal their significance for operational management. Turn-key Integration: Our business analysts, data scientists, software engineers, and consultants proudly support the turn-key implementation of Digital Decision Making solutions. This includes system integration as well as on-site go-live assistance and long-term support. Industry Experience: In addition to providing advanced mathematics we are able to leverage profound management know-how. It was accumulated while empowering a wide range of operations at more than 1,000 customers in over 40 countries in industries including Aviation, Automotive, Banking & Insurance, Fraud Prevention & AML, IBP, Inventory & Supply Chain, Logistics, Manufacturing, Materials Handling, Production, Transportation, Workforce Management, and more.