World Class Solutions specializes in making technical knowledge instantly available and usable. Our team have developed a solution called the Instant Knowledge Programme. This gives craftspeople, technicians and engineers instant access to the technical knowledge they need to do their job. The goal of the programme is to ensure that technical staff will be able to use the knowledge within 4 minutes. Right now companies suffer a huge penalty when knowledge isn't immediately available. Production goes down - and it can stay down for hours. Resources are wasted. Bad decisions are made. Customers are lost. The entire enterprise can suffer from a simple failure that has multiple knock-on effects, and all because the right knowledge wasn't available to nip it in the bud. The Instant Knowledge programme not only gives the technical staff instant access to the knowledge - it also ensures that they're able to process the information and use it to solve the specific problem. World Class Solutions was founded by Pat Hough over 25 years ago. Pat has worked with many of the world's largest companies. He's also written two non-fiction books an We help them break through that wall and achieve more – and gain a better quality of life in the process. The first step is our Executive Shadowing Service. This gives us targeted data to leverage what’s already working well, and identify areas where small changes will result in substantial outcomes. The second step is our Executive Change Programme. This helps the executive to implement the changes. These are usually fast and easy to implement because the relevant areas have already been identified with pinpoint accuracy. It’s not unusual to reclaim 20% of the executive’s time and make it available for strategic purposes. Our programs are totally confidentially. They’ve been tailored to focus precisely on the individual and his/her specific job. The entire working environment has been mapped before any changes take place.