E-Commerce / Online Sales Operations • Autonomous Robotics Systems • Traditional warehousing systems • RFI & RFP preparation • Selection of best-fit solution • Change management • Project Management E-Commerce / Online Sales Customer Experience - Grocery - Retail From Return-on Investment to Return-on Experience • CX workshops • Combine CX with Technology and Company’ strategy and products • Market analysis HRTech - Facilitating Digital transformation • System agnostic Blueprint preparation • RFI & RFP preparation • Selection of best-fit solution • Change management • Project Management • Qualityassurance Business Transformation Projects - Improve or disrupt you operations • Digital or not • Kaizen or Kaikaku • From project design to implementation Workforce optimization - Adapting work, working tools and work-space • Teleworking • Working from Cloud • Virtual offices • Tools selection Business Continuity/Contingency Plans - Respond effectively to Force-majeurs • Prepare a full BCP or improve current • Business impact analysis • Preventive actions • Maintenance protocols • Recoveryprocesses • Alternative operating models • Training New Products / Services - Diversification - New product development • Design thinking workshops • Idea screening • Concept development & testing • Commercialization • Focus on “why”