A communication software company established in 2006, that expertise in customer interactions management tools that combines call, text, email, and social media interactions under a single umbrella application. Galaxy, being the flagship product has handled more than 1.2 Billion interactions so far. The solution offers in-premise & on-cloud (anywhere, anytime) fitting every type of customer needs, seamlessly integrating with CRM, LMS and any other application. Paragalaxy our cloud telephony offering completes the needs of SMEs and startups, even enterprise for their various customer communication needs with Click-to-call, Virtual Receptionist, Miss call, Voice and Text Messaging within the same window to give customers a hassle free experience