Ziegler Communications LLC provides strategic IT consulting, professional advisory and technical assistance support, and managed services for government solutions. We have the expertise, resources, certifications, and the demonstrated capabilities to provide our customers operation, administration, and management (OAM) of their communications systems and networked solutions as they focus more on their mission critical functions. As an SBA 8(a) certified and woman-owned Small Business (WOSB), Ziegler Communications supported state, local and federal customers in applying best practices, principles, proven methods, and knowledge in supporting telecommunications services and networking solutions. Our core areas of capabilities include system integration, engineering transformation, lifecycle maintenance and end-to-end managed services. Professional Advisory and Technical Support for Networked Solutions  Acquisition Support, Analysis and Documentation  Transition Planning and Business Strategy Support  Research and Requirements Development for Voice and Data SOW  Managed Trusted Internet Protocol Service (MTIPS) Requirements Expertise  Ordering and Billing Analysis Support for Networx and Enterprise Infrastructure Solutions (EIS) Enterprise Information Systems Technology Management  Program / Project Management Support  GSA SOW-ASSIST Expertise (Best Practices SOW Requirements)  Software Development Lifecycle (SDLC) and Agile Methodology  ORBUS iServer Enterprise Architecture System Administration  Commercial Off the Shelf (COTS) Software Integration Lifecycle Maintenance & Support for Networked Services & Solutions  Avaya Software/Hardware Licensing & Maintenance Support  Managed Services Support for Voice, Data and Cloud based services  Analysis Support for SLA Performance Reporting and Compliance for Network Operations and Monitoring Operation