Call Center Barcelona is made up of a team of dedicated professionals offering a unique outsourcing service. CCB is the result of great human warmth combined with the benefits of the latest communications technology. We handle national and international calls 24 hours a day, 7 days a week. We put at your disposal our best tools like our CRM, telephone switchboard, IVR services, among other applications that will facilitate the contact with your customers. We optimize your call center operations by freeing up resource that could be put to better use. Unlike many outsourcing call center operations, our dedicated team members immerse themselves into your project- recieving ongoing training and coaching in order to provide the best possible service to your customers. Our client base and retention rate speaks for itself. Feel free to browse our website or get in contact via phone or Email to arrange a meeting at your convenience and let us show you how we can reduce overheads while increasing productivity.