Email makes up 20% of a typical hotel's revenue, but especially in these times it is difficult to ensure timely and professional answers with limited staffing and colleagues with limited reservations experience. HERA (Hotel Email Reservation Assistant) is a simple Outlook or Gmail Add-in which reads the incoming Emails and automatically looks up the availability and displays it directly in Outlook so that agent can customize the offer and send a perfect Email in seconds. Quicker and more compelling responses lead to increased revenue, combined with time savings of up to 70% The best part is that by using HERA you also make sure that Credit Cards are safely and secured collected with no extra effort. Available at the Microsoft Apps Store https://appsource.microsoft.com/en-us/product/office/WA200000060?tab=Overview or Chrom Addon Store: https://chrome.google.com/webstore/detail/hera-by-hotel-res-bot/pjgfeacpjmjaiohbdaiodnfgnblgegld Hera@hotelresbot.com