MO Management Consultancy was created out of a realisation that while the owners of businesses were selling their products and services to create a living, the focus on where they are aiming for gets lost in "the day job". What MO Management Consultancy can do for you? A review of what you are currently doing to identify key areas of improvement and efficiency. Agree what route you want to take and at what pace with KPI's to measure the successes along the way. There are a selection of time allocations you may only have time to sit together for 2 hours, whereas others may want to sit together for half a day, Maisy can work with you on whatever time constraints you have and work along the agreed route, writing up each meeting which allows you to keep a record of what has happened and tracks any changes along the journey. What is the cost? The cost of this service will be ascertained once you receive your Free 1 hour consultation. Once an idea of the work and time it will take has been identified then depending on your budget will depend on what can be achieved, however you can spread the identified areas into an agreed programme of work which can be afforded by your business. Experience Maisy has over 25 years of Customer Service and Administration experience, this makes her an excellent communicator. In previous working roles she has been a senior manager, 4 years a Director of Customer Services for a technology company. Setting service levels, building teams, creating processes to certified standards, overseas development, project management, new and existing business development and ultimately helping to gain the company a super brand status. Working for 10 ½ years with the company has created a depth of experience which can be brought to your business without having to invest in the overhead which most companies cannot afford at an affordable rate. Ultimately MO Business Consultancy Ltd is here to help your business grow.