Orchard Computer Services are a Microsoft Silver Partner and have Apple Certified Associate Engineers. We have been providing Network Solutions since 1990 We install and support Hardware, Operating Systems, Key Applications, Communications and Cabling We provide “in the cloud” Server Hosting and Disaster Recovery We are based in Yate on the outskirts of Bristol but have customers throughout the UK Our contracts are designed to meet your individual businesses requirement and budget. We achieve this by offering numerous upgrades and options to our basic Silver cover The key features of our Silver Contract are: * 24/7 remote monitoring * Unlimited access to telephone support * Unlimited onsite assistance to troubleshoot and resolve issues * 4 working hour response for Business Critical issues - 8 working hour response for all other issues - You decide the urgency! * Repair or replace faulty - PC & File Server hardware - Routers - Switches - UPS’s. Includes all parts & labour (except consumables and batteries). * Investigate and resolve issues with File Server and PC Operating Systems. - Then assist with reinstalling application software. * Maintenance of user accounts, mailboxes, internet access and user rights. * And so much more! Upgrade options include: * Gold – System Images Copied Offsite * Platinum – System Images Copied to a Data Centre * Diamond - Disaster Recovery