•Handle any computer, network or server problem for MAC’s and PC’s (including Windows, virus and spyware problems) via remote support or on-site; •Monitor your technology 24/7, including preventing up to 80% of all computer problems before you’re even aware of them; •Install advanced remote support tools to enable our team to diagnose and resolve problems quickly if they do occur; •Monitor your backup system to be sure your data is backed up safely; •Provide a “Helpdesk” so that all of your employees have prompt, easy access to high quality support consultants anytime they have a computer question or problem; •Onsite computer repair; •Laptop repair; •Desktop / PC repair; •Data recovery; •Virus removal & spyware removal; •Managed Services / outsourced IT services; •Software troubleshooting; •Cleaning and maintenance; •Computer security; and •Technical support