Talk Naturally, Think Tactically. Pro-Com Consulting are a critical incident management, crisis negotiation and communication company who develop and deliver tailored training programs for front line staff across the private, corporate and government sectors, both in Australia and abroad. We are a team of law enforcement professionals from specialist areas, including hostage and crisis negotiation, critical incident management, special operations, close personal protection, air security (air marshal), covert surveillance, behavioural detection and operational safety and tactics instruction. Pro-Com prides itself on its personal tailored approach for a broad range of clients based on their specific operational needs and risks. We work closely with each client during the program development phase and purpose build our programs to suit any application; from simple customer service to hostage negotiation.