Parcel Monitor is the global knowledge-sharing community dedicated to E-commerce Logistics for retailers, logistics carriers and end-consumers. Through data and the collective wisdom of the community, we believe we can turn-around traditional siloed mindsets today and create an open, collaborative space within the E-commerce Logistics industry. Our mission is to deliver a better E-commerce Logistics experience for merchants, logistics carriers and ultimately the end-consumer. Since 2016, Parcel Monitor has been providing real-time shipment tracking updates (regardless of carrier or country) to millions of end-consumers, and an avenue for them to provide feedback about their experience. With a treasure trove of parcel data amassed on the platform; from logistics performance, delivery timings to carrier ratings, we wanted to make these insights open and accessible to the community. Specifically, - For retailers to learn about their customers’ post-checkout experience - For logistics companies and carriers to improve their services using industry benchmarks We are better together. Join us today at https://www.parcelmonitor.com!