At HIXSA we have 12 years of experience in providing solutions and consulting in IT services that have allowed us to achieve long-term, trustworthy relationships with clients in Mexico and Latin America. We have extensive knowledge of the ITSM market and we are a certified Cherwell Software partner in the region. In 2018 HIXSA expanded its portfolio of solutions with the integration of intelligent information management solutions with M-Files; and AutomationEdge for robotic process automation in all areas from IT, facilities, sales to human resources. In 2020 and 2021 we have started with the implementation of hyper-automation, the combination of machine learning, software packages, and automated tools to deliver value to businesses. Our mission is to deliver products and services of the highest quality to help our clients achieve their objectives, through the formation of highly effective work teams in the best possible time. Our vision is to be the leading organization and reference in the provision of technological services and products that help our clients and collaborators to meet their objectives, always guiding services with a focus on customer satisfaction.