The Client Counsel’s story began when we asked ourselves two questions: 1) What will happen to customer experience as people become more mobile-enabled? 2) Could we deliver improved results and better experience if strategies for devices, customer experience and learning were combined? The Client Counsel's helps our clients win new customers, gain a deeper share of wallet from existing customers and refine customer experience. With our partner Scrimmage, we support Bring Your Own Device Initiatives with leading edge technology. Our clients tell us that we’re very serious, practical …. and fun. You will find us at the table alongside the big consulting firms …. they do the plans and analysis, and The Client Counsel creates the practical solutions that enable employees to deliver sales, exceed at service, solve problems and identify new opportunities. Great customer experience blends the science of sales and service with the art of imagination and play. Your customers expect you to be ready to play at their level and on their terms. There is a new generation of customer, and they are armed. Are you ready to play?