TSS is a business operations consultancy specialising in strategy deployment, focused sales growth and Lean service improvement in human capital organisations. Working with key clients we deliver tailored solutions to solve strategic, customer and operational challenges and leave a legacy of sustained and sustainable performance improvement. We specialise in an ability to quickly understand and address the critical barriers holding your business back from superior operational and financial performance. We work with our clients and their teams to develop effective improvement solutions that deliver operational business advantage, and support the business’ longer-term strategic ambitions. To ensure that improvement is impactful and sustainable; we believe in deep engagement with your teams and in the transfer of our improvement knowledge and skills into your organisation. We engage at every level of the organisation, seek to understand and to drive the most effective results that each business area requires. TSS was formed by two colleagues, each with over 20 years’ experience in strategy deployment, profitable growth, operational excellence and service transformation, with both founders working in both consulting and direct delivery roles. Both of the founders share a deep passion for delivering operational excellence and an ability to make a genuine difference to your business and your teams. And with a track-record of consistently delivering 3:1 RoI transformation programmes TSS will help your business realise its true potential.