Our agency’s goal is to provide you with superior service, while helping you receive the best value for your insurance dollar. We represent several different companies, and we will review your insurance needs and provide you with a customized insurance program that will far exceed your expectations. We are a full-service independent insurance agency. You are not just a number in the files. Each customer is treated with the same professional attention and customer service. We are a totally owned and operated family business that wants to serve all of your insurance needs. We are Independent Agents in Charlotte, North Carolina, free to choose the best carrier for your insurance needs. We do not work for an insurance company; we work for you. We work on your side when you have a loss and follow through to see that you get fair, prompt payment and service. Mark McDuffie Insurance Agency represents a carefully selected group of financially strong, reputable insurance companies, therefore, we are able to offer you the best coverage at the most competitive price.