Mark specializes in leadership, employee engagement and culture building. He has dedicated himself to helping leaders create meaning in their own lives and in their organizations, which results in motivated employees, customer commitment and bottom-line performance. He gets to know his subject and often pulls his clients into new & uncharted territories. His powerful intuition blended with his ability to shift perspective allows others to successfully craft and bring their ideas to light. Mark’s custom coaching program begins with establishing a foundation for each client in clarifying personal and professional values as well as creating a long-term vision. He combines this insight with his client’s natural talents and learned skills to create a purposeful mission statement which they can use as a filter for their decision making. Mark has taken his mission – enhancing business performance – as an internal employee and later as a coach to such organizations as Bayer, CSL Plasma, Abbott Laboratories, DEY LP, Thornton Creative, Tier 1 Training, Brookshire’s Grocery Company, and Newpark Drilling Fluids. PROJECTS Returns Process Redesign— Project Manager Reduced the amount of returned product by 80% using a just in time manufacturing process for Wal-Mart, CVS, and Wal-Greens. Transportation Improvement— Team Leader Leading a team of 10, we analyzed shipping cost, weight, and cube for 3 years of shipments. Then developed a control chart to maximize the use of space and weight saving the company $1.2 MM in 12 months. Sample Process Redesign— Project Manager Redesign of Sample Process for PCR laboratory leading to increase in 20,000 samples received per day and 89% decrease in re-test rates. Curriculum Development and Training- Lead Developer and Trainer of Trainers Designed over 100 different curricula based on job descriptions and the train the trainer curriculum in five Fortune 500 companies