CH Consulting Group ("CHCG") is a business management consulting company that is comprised of a nationwide team of Customer Experience Consultants focused on creating better solutions for people, both the customer and the employee. We are Thought Leaders from multiple industries with more than 350 years of combined industry experience and a far-reaching network of contacts that can help support all our clients' needs. Our Mission: To provide comprehensive contact center services driven by a philosophy of cooperation over competition. Our Approach: We combine a creative, holistic, and collaborative methodology to create solutions that are designed to reduce costs, increase efficiencies & improve the customer experience. Our Services: We provide a full suite of contact center consulting services that can be provided as a package or a la carte. Sign up for our newsletter: https://chcg.activehosted.com/f/27