10 years of experience in IT service management field with international exposure especially in MENA, StrategyConsult international has built its success story through its clients’ success stories in the ITSM field. Keeping clients first and all else follow, is the most important principle value that SCi can’t compromise ever that explain the ultimate customer retention ratio that SCi enjoys. Mission "We strive to be recognized as an organization that provides products and solutions of value to its customers to meet their business objectives at an acceptable price that brings benefit to its stake holders and society at large Values. • Putting clients first Putting clients' first means many things. Sometimes it means moving mountains. Often it means moving quickly. It always means identifying and meeting clients' needs and measuring our performance by the standards they set. Building strong client relationships and consulting with clients, not at them, to deliver clear value for money sets us apart from our competitors. • Integrity in all our dealings with clients and with each other StrategyConsult is a place where personal and professional integrity is paramount. This means we trust and respect both our clients and colleagues and actively defend our principles. • Excellences in all we do Put simply, this means striving to be the best in whatever we do. It also means recruiting the best people. Our clients rightly expect work of the highest quality-accurate, valuable, on time, on budget with no surprises. • Creativity, innovation and diversity of thought We support creativity and innovation. We respect thought leaders, not hierarchy. We welcome new ideas and help our people to deliver world-class solutions for clients. We roll up our sleeves and attack problems with all the energy, resources and innovation the situation requires.