TellusNZ
www.utellus.co.nzTellus is an app that asks marketing and agency teams to, "tell us how we're going." Tellus is the fastest and easiest way to understand and optimise the client/agency relationship. Using the real-time results dashboard, management teams can uncover the key drivers of relationship satisfaction, identify service gaps and take critical action. The outcomes being improved agency performance and better business outcomes for clients. Features and Benefits: 1. Collect feedback - Quickly and easily receive feedback via mobile-friendly survey featuring only 3 questions 2. Set and forget - Surveys sent automatically to database using pre-defined email schedule 3. Share feedback with confidence - Knowing all information is anonymous, respondents can share their opinion with confidence 4. Engage the agency/client - View results dashboard and share real-time insights with key agency/client teams and across multiple brand portfolios 5. Track and filter - View Client Satisfaction, Client Effort and NPS scores across brands and track over days, weeks, months, years. Drill down and identify common themes and view client anecdotal feedback 6. Close the loop - Empower account and project teams to take immediate action based on real-time client sentiment. Have positive on-going dialogue with your clients rather than retrospective conversations 7. Negotiate and align - Marketing and procurement teams ensure agency KPIs are on track as part of contract agreements 7. Build a kick-ass team - Recognise and reward agency team members when they’re doing well and develop the areas where they can improve. Tellus helps client and agency teams improve cohesion, have greater clarity around expectations, get in-front of potential problems and identify opportunities for improvement.
Read moreTellus is an app that asks marketing and agency teams to, "tell us how we're going." Tellus is the fastest and easiest way to understand and optimise the client/agency relationship. Using the real-time results dashboard, management teams can uncover the key drivers of relationship satisfaction, identify service gaps and take critical action. The outcomes being improved agency performance and better business outcomes for clients. Features and Benefits: 1. Collect feedback - Quickly and easily receive feedback via mobile-friendly survey featuring only 3 questions 2. Set and forget - Surveys sent automatically to database using pre-defined email schedule 3. Share feedback with confidence - Knowing all information is anonymous, respondents can share their opinion with confidence 4. Engage the agency/client - View results dashboard and share real-time insights with key agency/client teams and across multiple brand portfolios 5. Track and filter - View Client Satisfaction, Client Effort and NPS scores across brands and track over days, weeks, months, years. Drill down and identify common themes and view client anecdotal feedback 6. Close the loop - Empower account and project teams to take immediate action based on real-time client sentiment. Have positive on-going dialogue with your clients rather than retrospective conversations 7. Negotiate and align - Marketing and procurement teams ensure agency KPIs are on track as part of contract agreements 7. Build a kick-ass team - Recognise and reward agency team members when they’re doing well and develop the areas where they can improve. Tellus helps client and agency teams improve cohesion, have greater clarity around expectations, get in-front of potential problems and identify opportunities for improvement.
Read moreCountry
City (Headquarters)
Auckland
Industry
Employees
1-10
Founded
2020
Social
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View all employeesPotential Decision Makers
Managing Director Tellus New Zealand
Email ****** @****.comPhone (***) ****-****Managing Director
Email ****** @****.comPhone (***) ****-****
Technologies
(10)