Olik is a B2B2C SaaS platform that digitalizes retail experiences. We have 3 products in our suite: 1. Appointment booking at a retail outlet or Home appointment: Olik helps retailers manage smooth traffic flow by enabling pre-registration and grow efficiently by using analytical insights. This solution allows the consumer to pre-register and avoid long queues and ensure social distancing at retail stores for all their shopping needs. They can also reserve a slot with a shopping advisor for assisted shopping. Alternatively, they can also book a home appointment. Experience link : https://olik.in/sangeetha-mobiles/ 2. Workshop management and efficiency improvement: This solution allows sending proactive communications to customers during different stages of the servicing journey, dynamic allocation of technicians in the back end along with an analytics dashboard that helps in the overall efficiency improvement. Experience link : https://decathlon.olik.in/ 3. Recommerce: Enables buyback and resell for the brands through their own channels.