Embracing Opportunity: Helping Our Clients Meet the Challenge of Unprecedented Change Is the glass half empty or half full? These days, for many in our sector, the glass is nearly all empty. Because of the pandemic, the hospitality industry is facing profound change and challenge—from cancelled gatherings to fundamental shifts in serving customers to outright closures. At Klein Consulting Services (KCS), we apply more than two decades of relevant experience to help you navigate through today’s business environment and the new normal in the hospitality, restaurant, and allied sectors, including corporate housing, hotel task force and long-term-stay venues. KCS provides a full menu of relevant services, custom tailored to your needs: creative, online and live event production; facilitating restaurant and pop-up repositioning; providing innovative marketing capabilities; concierge services; and mentoring start-ups. We would be honored and happy share some ideas to help optimize your business opportunities and create a unique experience for your organization and all your stakeholders. At KCS, we look forward to giving you the time and guidance you need and deserve.