Why The Human Edge? The Human Edge is the sole licensee in South Africa for VitalSmarts Crucial Learning. We have built our business on the belief that performance has less to do with processes and perks, and everything to do with people. Our mission is to improve the world by helping people improve themselves, their interpersonal skills, and their behaviour during crucial moments / under pressure. Through our award-winning programs and bestselling books, we help people learn to develop crucial skills that help improve results and behaviours in crucial moments when the impact of our behaviour has a disproportionate impact on the outcomes. behaviours that have a disproportionate impact on the outcomes. We call these behaviours crucial skills. The Crucial Difference: We focus on vital behaviours We help people improve relationships and results by identifying and teaching - vital behaviours to improve personal, interpersonal, and organisational wellbeing. Stick to social science research Our work is grounded in decades of social science research and the efficacy of our course skills has been demonstrated in dozens of peer-reviewed studies. Teach practical skills Our programs teach core principles coupled with clear and practical skills that can be practiced and perfected. Make learning flexible and fun We make our crucial skills accessible and fun to learn through multiple learning formats centered on interactive experiences. Our program offerings consist of Crucial Conversations for Mastering Dialogue, Crucial Conversations for Accountability, Influencer, Power of Habit and Change Anything.