CMC Turkey, one of Turkey's largest independent outsourcing providers, was founded in 2000 in Istanbul. In January 2020, CMC Turkey became a subsidiary of M+ Group which is a group of companies operating under three pillars BPO, Technology and Consultancy. M+ Group is serving to 260 brands of 58 countries in 29 languages, at 15 different locations in Turkey and Europe, with a total of 8.000 employees. Approximately 6.000 people work for CMC Turkey, the largest member of M+Group. CMC Turkey provides its partners with the most appropriate CRM, AI-based robotic process automation projects and solutions, all developed with the state-of-art technology, in R&D Center of CMC. CMC Turkey also ensures 24/7 uninterrupted technical support for all products and services provided. Having managed so many successful “Customer Services”, “Customer Experience”, “Collections Management”, “Social Media” and “Backoffice Management” projects in Turkey for years, CMC continues to lead the industry with a new generation Customer Management and Satisfaction approach.