Support Solutions is the developer and supplier of Quantum, an easy to use and affordable cloud based Service Management solution. Leveraging the philosophies of IT Service Management, Quantum is designed to reduce operational inefficiencies, improve service levels, and identify hidden costs in delivering and meeting service obligations across all areas of your business. Quantum is a comprehensive solution that allows any department in your organisation to log a request, track the status of the request, the time taken and the resources needed to resolve the request, and the cost to action the request. We have over 20 years’ experience in providing practical solutions to a variety of businesses, from large government departments to small IT help desks.