7 Straightforward steps to solving any problem with creativity and rigor. Complex problem solving is the core skill for twenty-first century teams. It’s the only way to keep up with rapid change. Winning organisations now rely on nimble, iterative problem solving, rather than traditional planning processes. You can learn the seven-step systematic approach to creative problem solving that will work in any field or industry. It employs a highly visual, logic-tree method that can be applied to any problem, from strategic business decisions to global social challenges. Charles and Rob, with decades of experience at McKinsey & Company and other institutions, provide a toolkit with 30 detailed real-world examples, so you can see exactly how the technique works in action.