A little bit about LV= Broker. Our ambition? To be Best Loved - the insurer our brokers trust the very most. So, what makes us Britain's 'best loved' insurer? We think it's a number of things. It's the way we listen to our brokers, to make sure our products and services meet their customers' needs. It's the outstanding service our Personal Operations team provide to support our brokers. It's the way we deliver a market-leading claims service, when we're needed the most. And we also think it's because of who we are — we're the friendliest bunch of people so working with us is a great experience. We don't stand still We're never completely satisfied and want to work harder for our brokers, so we're always looking for ways to enhance and improve what we do. We also know that time doesn't stand still, so we're constantly looking ahead to make sure we're ready to support our brokers with their customers' future needs. Giving our brokers choice Offering our brokers customers value, choice and stability is important in today's ever changing marketplace. Our business We’re proud to be one of the UK's largest Personal Lines insurers, with more than 7 million customers and 4,100 employees. Follow us for LV= Broker news, please send any queries to brokersocial@lv.co.uk