AcudocX streamlines certified translation business management for translators and agencies with a mobile-friendly platform, global 24/7 reach, and self-service options for easy customer processing. AcudocX is an innovative mobile-friendly platform that works as a complete translation business management solution for NAATI-certified translators. It allows both freelancers and agencies (LSPs) to have global reach and deliver certified extract, template-based as well as full translations in a streamlined and efficient manner. AcudocX is designed to cater for the translation of basic personal identity documents and helps reduce the amount of time required for each translation task, avoiding any manual time consuming over-communication between customers and translators, and it reduces administrative involvement so that customers can receive their documents sooner. Other benefits include: AcudocX is completely free of charge for translators and agencies, only NAATI-certified translators have access as translators, customers can complete the entire process by mobile phone, translators set and control their own pricing, better efficiency allows for greater work throughput, and the system integrates with personal accounting systems. As the translation industry’s first in customer-centric workflow, the core advantage is that AcudocX empowers customers by giving them the choice to fill in their own basic information into extract translation forms, with the system guiding them through the selection of relevant fields (shown in bilingual text) to translate into English, or customers can choose for the translator to complete the translation. For customer self-service jobs, the translator just has to verify the accuracy of the customer’s data, which is displayed side by side with the source, make any required changes, then certify and deliver the final translation with the click of a button, further enabling improvements to job efficiency.