NetGenBiz (NGB) is a technology solutions provider and integrator focused on enhancing the guest service delivery as well as the operational efficiency of our clients, in the hospitality industry. One of the key components that enable our clients to meet their objectives is our innovation, customization and the robustness of our web-based platforms. Founded in 2001, NGB serves hotels located in Malaysia, Singapore, Indonesia, Vietnam, Thailand, China, East Africa and Australia. Our solutions are used in hotels ranging from a minimum of over 100 rooms to a maximum of over 1,100 rooms. Some of our clients include Frasers Hospitality, Berjaya Hotels & Resorts, Sunway Hotels & Resorts as well as Shangri-La Hotels & Resorts. The list of solutions consist of : - OSS Mobility APPS, which enables the various hotel operations teams to monitor and escalate jobs effectively. Thus enriching the guest experience at the property by way of smart devices - OSS - Workflow (One Stop Solution) which incorporates guest service recovery, housekeeping module and mini bar status - PMSI which monitors the interface link between the host (PMS). PABX and the solutions offered by NGB - PMSI Call, providing analysis of telephone call charges as well as tracking incoming/outgoing/internal calls - PMSI Voice which helps to manage the admin and guest voice messages Our applications can easily be interfaced with most software and are available both in stand-alone and bundled formats. For more information, please feel free to visit us at: www.netgenbiz.com